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Just Some of Our Outstanding Speakers
As the Global Leader of IBM Automation’s CoE Offering, Ben collaborates with clients on their automation-led transformations with best practices from his many years of Automation CoE leadership.
His expertise includes designing and delivering CoEs that integrate IT and Business to enable rapid, scalable benefits realization from Cognitive Virtual Agents, Machine Learning and Robotic Process Automation using industry-leading platforms. His previous experience includes global leadership of industrialized software delivery systems and Agile transformations.
Co-chaired an Enterprise CoE leading the first cognitive and robotic deployments inside a major North American bank; achieved over 30 FTE reduction in one year
Leads the engagement, initialization and delivery of Automation COEs across multiple clients
Led IBM’s consulting Agile Go-to-Market strategy, transforming GBS to market leader in under 18 months
Concepted and managed IBM’s Software Automation factory, from internal startup of <20 people to over 22,000 in just five years
Kristof Kovacs is a change agent, a transformational leader, and a developer of early career leadership talent in charge of executing on complex, organization-wide transformations. He started his corporate career in his home town of Budapest, Hungary as part of General Electric’s Financial Management Program. He transitioned from successful global financial leadership roles into management consulting and leading complex internal and client facing transformational engagements.
Currently he is heading up IBM’s Continuous Improvement mission for its $17B services business, improving quality, productivity, and competitiveness. He is the founder and program director of IBM’s first of a kind Transformational Leadership Development Program, an in-house degree level program to develop change agents of the future. Most recently he has been collaborating co-creating with ESPM University of Sao Paulo, Brazil to build out and globally scale a first of a kind master’s degree in business leadership coined Master’s in Business Transformation or MBT. He is a certified Management Consultant, Lean Master, and Six Sigma MBB. He and his wife and their two children live in Southern Maine, USA.
Caroline Whalen is a Senior Business Transformation consultant at IBM in their Global Business Services. Ms. Whalen is the North America Program Lead for IBM's Transformational Leadership Development Program. Her accomplishments in this role include doubling the number of NA TLDP clients over the past year as well as redefining program opportunity management and recruitment processes. Ms. Whalen has professional experience and formal training in SAP, Microsoft Project, Advanced Excel, Lean, Agile, and more. Caroline started her career with IBM in their Enterprise Applications division working on SAP implementations. Within EA, she was responsible for Customer Master configuration and data testing. Caroline also held the role of Test Lead on the largest IBM SAP project in North America. Since transferring out of SAP, she has been working on management consulting engagements, specifically related to Lean and process improvement. Most recently, Caroline served as the site lead for a Lean implementation project at a headquarter location of a Fortune 500 insurance company.
Steve Remsen is passionate about driving continuous improvement, advocating first principles thinking, and understanding how to harness and translate data-driven solutions into substantial and customer-oriented business results. As a senior internal technical consultant, he has successfully driven numerous continuous improvement projects across diverse functional areas of the Intel enterprise, ranging from designing functional materials on the nanometer scale to deploying strategic business process architecture on the global scale. An inspiring jack of all trades, Steve is currently a part-time MBA student at the University of Portland and holds a PhD in Experimental Solid State Physics from Northern Illinois University. He is also an Intel Lean Six Sigma Master Black Belt candidate as well as a Prosci certified Change Management Practitioner.
Michael Greenidge is the IT Director/Sector Manager of Enterprise Applications at MIT Lincoln Laboratory in Lexington, Massachusetts. In his role, Michael provides strategic leadership and directions for developing, implementing, and supporting enterprise business applications.
Since joining MIT Lincoln Laboratory in 2009, Michael has contributed to a numerous improvement initiatives. Most recently, successfully directing a major initiative to move the Laboratory’s ERP environment to a modern platform in the Cloud. In his current role, he also serves as one of the leaders for the overall Laboratory Digital Enterprise Transformation program, where he is partnering with the Business Transformation Office to simplify processes, modernize business applications, and build an integrated data architecture.
Michael has nearly 30 years of experience implementing and deploying global and enterprise-wide business applications. Throughout his career, he has effectively applied his business and technical leadership to transform business application landscapes in support of an organization mission.
He holds a Bachelor’s degree in Electrical Engineering from Rice University, a Bachelor’s degree in Physics from Texas Southern University and an MBA from Worcester Polytechnic Institute.
Sandra Lechiaro is a Business Transformation Manager, a key leadership role responsible for introducing enterprise transformation at MIT Lincoln Laboratory, with the recent creation of a Business Transformation Office. In this new capability, Sandra is bringing leadership to strategic projects that have an enterprise impact, by improving efficiencies and effectiveness of people, process and technology, that close capability gaps, minimizing operational risk and empowering the Laboratory’s “business of research”.
Sandra has spent most of her career at the Laboratory, in various key leadership roles in Business Operations and Contract Management, with her most recent role in Financial Operations focusing on business process improvement. She co-leads an Enterprise Applications Governance Board which brings strategic prioritization to IT investments, and a roadmap for long-term initiatives. With a deep understanding of the Laboratory’s unique culture, she is effective in building partnerships and cross-cutting teams across the organization to foster change management activities to minimize impacts and improve adoption.
Sandra holds a Bachelor of Science in Food Marketing from the University of Massachusetts, Amherst, and her MBA with a concentration in Management of Information Sciences from Western New England University. She also earned Certificate from MIT’s Leader to Leader program, and a Certificate in Government Contract Management and is a Six Sigma Green Belt.
Steve is a passionate international speaker and writer having over 20 years’ experience in global multi-site supply chain planning for Fortune 100 & 500 manufacturing companies of retail consumable goods, chemical plants, and medical device products. He has also led numerous IBP / S&OP / SIOP implementations and enhancement projects over his career. Currently, as the Director of Supply Chain for Newell Brands – Shakespeare Company, he oversees the IBP process, production planning, procurement, warehousing, and logistics to service numerous omnichannel retailers including Walmart, The Home Depot, Lowe’s, and Amazon
Iassen Deenitchin is Head of Global Process Management at ING. He joined the global banking group in 2016, with the aim to support the execution of the Accelerate Think Forward strategy through a common process management and improvement practice centred around the customer. Prior to that, Iassen was Head of Lean and Process Management at Raiffeisenbank International and an Associate Principal at McKinsey & Company. He holds an MSc in Financial Economics from the Norwegian School of Management and an MBA from the Kellogg School of Management, Northwestern University.
Dr. Kirchmer is an experienced practitioner and thought leader in the field of Digital Transformation and Business Process Management (BPM). He co-founded BPM-D, a consulting company focusing on digital process transformation, operational excellence and customer experience by leveraging the discipline of BPM. Before he was Managing Director and Global Lead of BPM at Accenture, and CEO of the Americas and Japan of IDS Scheer, known for its ARIS Process Software. Dr. Kirchmer has led numerous transformation and process improvement initiatives and has worked with hundreds of clients in technology, financial, health, consumer goods and manufacturing industries. He has published 11 books and over 150 articles. He is affiliated faculty at the University of Pennsylvania and received a research and teaching fellowship from the Japan Society for the Promotion of Science.
Dr. Kirchmer is an experienced practitioner and thought leader in the field of Digital Transformation and Business Process Management (BPM). He co-founded BPM-D, a consulting company focusing on digital process transformation, operational excellence and customer experience by leveraging the discipline of BPM. Before he was Managing Director and Global Lead of BPM at Accenture, and CEO of the Americas and Japan of IDS Scheer, known for its ARIS Process Software.
Dr. Kirchmer has led numerous transformation and process improvement initiatives and has worked with hundreds of clients in technology, financial, health, consumer goods and manufacturing industries. He has published 11 books and over 150 articles. He is affiliated faculty at the University of Pennsylvania and received a research and teaching fellowship from the Japan Society for the Promotion of Science.
Marco Chmura is Director of Quality & Transformation at Morningstar, whose mission is to create great products that help investors reach their financial goals. Marco’s spent the past 5+ years helping Morningstar achieve that mission by developing a process mindset and client-centric culture by championing the voice of the customer and mentoring/guiding leaders as they manage LEAN Six Sigma and Agile development projects. For the past year and a half, he’s also been responsible for helping Morningstar enhance the customer experience through the adoption of emerging technologies such as Robotic Process Automation, AI, ML, Chat, etc.
The Technology Excellence World Summit (TECHXLIVE) is the large-scale spin off event that has come out of the Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES). TECHXLIVE is set to be the largest leadership-level event of its kind.
I was impressed at the diversity of industries that were represented at the conference. From technology to steel, to pharmaceuticals, there were a wide variety of companies who are really interested in learning best practices and sharing them with others.Senior Manager, Consumer Care and Tech Support Strategy, Dell Inc.
The range of companies and industries that were represented resulted in superb exchange of ideasLead Master Black Belt, DuPont
This was a great opportunity to see first hand how other companies approach building quality into the design process. I have taken away numerous new ideas that I will incorporate into our modelVP Six Sigma Business Excellence, Cigna Corporation
The WCBF Global Six Sigma Summit and Awards Conference was our most successful marketing event for 2007. This was largely the result of the personal interest WCBF staff took in finding ways to optimize our visibility and facilitate contact with key prospects. VP Marketing, Instantis
Overall the summit was excellent, and I especially enjoyed, and had some good new learnings from a couple of the keynote speakers (Al Switzler and Norman Bodek) Good mix of topics on the panel breakout discussions. VP Operational Excellence, Intel
We are extremely excited to have received this recognition from WCBF for Best Emerging Business Improvement. I believe this terrific award recognizes that customers can depend on our ability to live our mission statement every day with on time delivery, lowest industry turn times, customer service of exceptional value, service and products of the highest quality. Also, I'd like to compliment WCBF for their excellent recognition program.President and Chief Executive Officer , PAS Technologies
The summit was outstanding! The most beneficial event was definitely the round-table topic discussions with the speakers.Lean Six Sigma Deployment Leader, Jabil
Incredible content from so many diverse speakers all of which tended to support the core ideas that flowed through the entire summit.Chief Operations Strategy Officer, ComputerShare
Great meeting, good location and speakers.Engineering Excellence, Ingersoll Rand
Summit was well-organized and the most beneficial aspect was the opportunity to network, communicate with and learn from other attendees and speakers.Associate Director, Research Informatics, Christiana Care Health System
Great summit! Overall the summitt helped our organization KNOW we're on the right track.BB Consultant, Southwest Airlines
Loved the summit. I met some wonderful people both practitioners and beginners as well as hearing some inspirational speakers.Director of LCI, LEGO
Very well organized...probably the best I've been to in terms of organization considering the sheer size.AVP Continuous Improvement and Consulting Head, Guardian Life
Excellent industry leading summit to showcase more industry perspectives - this is more important than general domain.STSM, Sr. Manager, IBM
Great event - Networking and sharing experiences with participants who are really passionate about leadership and what leadership actually means.Senior Manager Manufacturing Engineering, Varian Medical Systems, Oncology Systems
I really enjoyed it. I felt it was very well organized and extremely beneficial.Associate Director, Continuous Improvement, Allergan
Hearing the diversity of thought and insights from the speakers - this event had a great, broad representation from multiple industries.Senior Manager, TD Bank